Recovery Resources and Aid

ECU is here to provide you help after Hurricane Florence. Explore the links below to see what services are available to help you on your road to recovery.

Post Hurricane Resources
Department of Homeland Security

The Department of Homeland Security has created a guide for post-hurricane clean-up efforts and how to remain safe after the storm.

NC Department of Health and Human Services

The North Carolina Department of Health and Human Services has provided tips and information for staying safe after Hurricane Florence, as well as cleanup information.

County and State Resources
Pitt County Emergency Management

Phone: 252-902-3950
Email: Allen Everett, Emergency Management Director

Pitt County Emergency Management maintains plans for coping with emergencies including hurricanes, floods and other natural disasters in Pitt County.

North Carolina Emergency Management

Hurricane Florence Information: Hurricane Florence Updates 
Phone: 919-733-3300
Email: Email Contact Form 

North Carolina Emergency Management maintains plans for protecting all of North Carolina from natural disasters, hazardous materials, and provides disaster recovery services.

North Carolina Disaster Information Center

Find Assistance Disaster Recovery Factsheets

Pitt County Center Phone: 252-902-1700

The North Carolina Disaster Information Center, hosted by the North Carolina Cooperative Extension and N.C. State University, is a service provided to help keep North Carolina families safe from natural disasters through education and information sharing.

N.C. 2-1-1

Phone: 2-1-1 or text Florence to 898211NC 2-1-1

NC 2-1-1 is an information and referral service provided by United Way of North Carolina. Accessible via an easy-to-remember, three-digit number, families and individuals can call to obtain free and confidential information on health and human services and resources within their community.

North Carolina Office of USFA Rural Development

Disaster Assistance
Greenville Office Phone: 252-752-2035


The USFA Rural Develop Office offers loans, grants and loan guarantees to help create jobs and
support economic development and essential services such as housing, health care, first
responder services and equipment, and water, electric and communications infrastructure in
rural regions.

North Carolina Legal Aid

Phone: 1-866-219-5262
Greenville Office: 252-758-0113
The North Carolina Legal Aid Office helps victims of natural disasters with problems related to
housing, benefits, consumer issues, insurance and more.

Baptists on a Mission

Phone: 1-800-395-5102, ext.5596
Baptists on a Mission can provide volunteer support after natural disasters.

The Salvation Army

Phone: 1-800-SAL-ARMY
The Salvation Army helps natural disaster survivors through earthquakes, hurricanes, tornados,
wildfires, droughts and flooding that pose the greatest threat to our country.

Feed the Hunger

Phone: 888-772-9634
Feed the Hunger partners with organizations and churches to provide food relief after natural

National Resources
American Red Cross 

Phone: 1-800-RED CROSS
The American Red Cross goes where it’s needed during a national disaster, providing clean
water, safe shelter and hot meals.

The United Way

Phone: 919-834-5200
The United Way provides community support for victims following natural disasters, including
donations and volunteer work.

U.S. Disaster Relief

Recovery Resources
Phone: 1-800-621-FEMA
The Disaster Assistance Improvement Program’s mission is to provide disaster survivors with
information, support, services and a means to access and apply for disaster assistance through
joint data-sharing efforts between federal, tribal, state, local and private sector partners.

Disaster Unemployment Assistance

Phone: 1-877-872-5627
Disaster Unemployment Assistance provides financial assistance to individuals whose employment or self-employment has been lost or interrupted as a direct result of a Presidentially-declared major disaster and who are not eligible for regular unemployment insurance benefits.

U.S. Department of Agriculture

Phone: 202-720-2791
The USDA helps residents, farmers, ranchers and businesses that have been hard hit by natural
disasters including hurricanes, flooding and tornados.

Small Business Resources
Greenville Office, Small Business and Technology Development Center

Phone: 919-715-7272
Email Contact Form

The SBTDC has a long history of helping businesses prepare for and recover from disasters and has been identified as a “first responder” for business recovery in the state’s disaster recovery plan.

SBA and Federal Disaster Recovery Centers


The SBA and FEMA have opened SBA Recovery Centers and Disaster Recovery Centers in the eastern part of the state to help with recovery efforts. Follow the link above and select “Disaster Recovery Centers” and “SBA Recovery Centers” below the FEMA designation map to learn more about available locations.

SBA Recovery Centers

SBTDC Regional Service Center
East Carolina University
300 East First St., Willis Building
Greenville, NC 27858
Hours: Weekdays, 8 a.m. – 5 p.m.
Saturdays, 9 a.m. to 2 p.m.
Closed on Sundays

New Bern
Centenary United Methodist Church
309 New St.
New Bern, NC 28560
Hours: Weekdays, 8 a.m. – 5 p.m.
Saturdays 9 a.m. – 5 p.m.
Closed on Sundays

1 Estelle Lee Place
Wilmington, NC 28401
Hours: Monday through Saturday, 8 a.m. to 5 p.m.
Closed on Sundays

FEMA/SBA Disaster Recovery Centers

Cumberland County
Cumberland County Social Services Dept.
1225 Ramsey Street
Fayetteville, NC 28301
Hours: Monday through Saturday, 9 a.m. to 7 p.m.
Sunday, 9 a.m. to 1 p.m.

Pamlico County
Grantsboro Town Hall
10628 NC Hwy. 55 East
Grantsboro, NC 28529
Hours: Monday through Saturday, 9 a.m. to 7 p.m.
Sunday, 9 a.m. to 1 p.m.

Onslow County
Next to Don Williamson Nissan
312 Western Blvd
Jacksonville, NC 28546
Hours: Monday through Saturday, 9 a.m. to 7 p.m.
Sunday, 9 a.m. to 1 p.m.

Beaufort County
Bobby Andrews Center
231 East 7th Street
Washington, NC 27889
Hours: Monday through Saturday, 9 a.m. to 7 p.m.
Sunday, 9 a.m. to 1 p.m.

Jones County
County Civic Center
794 Highway 58 South
Trenton, NC 28585
Hours: Monday through Saturday, 9 a.m. to 7 p.m.
Sunday, 9 a.m. to 1 p.m.

U.S. Small Business Disaster Relief

Phone: 1- 800-827-5722

The U.S. Small Business Administration provides low-interest disaster loans to help businesses and homeowners recover from declared disasters.